Training & Support FAQs
Click on any of the tablet PC models below to read Frequently Asked Questions about the device:
Motion Computing LE1600 Tablet PC
Motion Computing LS800 Tablet PC
Frequently Asked Questions: Motion LE1600 Tablet PC
Core Technologies, Features and Form Factor
Q. What enhancements have been made to the LE1600 Tablet PC compared to previous products?
A. The latest product in Motion’s award-winning line of Tablet PC products and peripherals, the LE1600 offers multiple enhancements over previous-generation Tablet PCs:
Design: The new sleek, tapered design is about ¼ of a pound lighter and about ¼ of an inch thinner with a well-placed center of gravity that delivers a slim, well-balanced product design that is light and stable to hold and easy for mobile users to carry.
Performance: Upwards of 20% faster than the M1400, the LE1600 is designed from the ground up using Intel’s Sonoma system architecture, including the latest Intel Mobile Pentium M low-voltage processor or the latest Mobile Intel Celeron M ultra-low-voltage processor, the latest 915GMS Express Chipset, and the latest 400MHz DDRII memory.
Battery Life: The LE1600 now offers up to a full day of battery life with the optional breakthrough-design high-capacity Lithium Polymer Extended Battery.
Battery Logistics: Both the Standard and Extended Batteries are hot-swappable when used in conjunction with one another; the Extended Battery offers a flat, super-slim balanced design that maintains the length and width of the Tablet PC for optimal holding comfort and fit in the crook of one’s arm.
Convertible Keyboard: Motion’s new innovative Convertible Keyboard now truly bridges the gap between “pure slate” and “convertible” Tablet PC product offerings. The new sturdier design also serves as a mini-dock with charging capability, a USB port, and a Motion Accessory Port.
Security: In addition to an integrated Fingerprint Reader, the LE1600 now offers an integrated Trusted Platform Module (TPM), an actual hardware chip on the Tablet PC used to authenticate the device and strengthen existing security. Furthermore, the new Motion Security Center demystifies the ordinarily complex tasks associated with configuring security settings by providing easy links to set-up instructions for using the Softex OmniPass Fingerprint Reader and Infineon TPM security applications.
Reliability: Motion’s inherently durable “pure slate” design is now even lighter due to the sturdy carbon fiber upper housing, which in conjunction with the magnesium lower housing, maintains the system’s structural integrity. Top off the absence of moving parts such as an embedded keyboard, a rotating hinge, or an LCD housing latch (typical mechanical risk points on non-slate devices) with the more reliable 1.8” HDD selected to reduce the risk of shock induced failures by half, and the LE1600 is equipped to handle the rigors of day-to-day mobile computing in even the toughest environments.
Speak AnywhereTM improvements: Motion’s industry-leading Speak Anywhere technology just got better. Because we realize that some users dictate in portrait mode while others dictate in landscape mode, we incorporated a unique 3-microphone design that switches intelligently between two relative dual microphone arrays depending on the orientation of the user’s screen. New directional microphones round out the supreme audio package which continues to provide the ability to configure the range of audio acceptance, suppress background noise, and provide acoustic echo cancellation.
Connectivity: In addition to an integrated 802.11 connection (standard Intel PRO/Wireless BG standard or optional Atheros Super AGTM card*) and integrated Bluetooth which is provided at no additional cost, the LE1600 now offers Gigabit Ethernet support as well as a new IrDA port for connecting to a truly broad array of wireless networks and peripheral devices. (*Note: Tablet PCs ordered with the Atheros Super AGTM card will not ship before approximately 7/15/05, after FCC approval has been obtained. FCC Disclaimer: This device has not been authorized as required by the rules of the Federal Communications Commission. This device is not, and may not be, offered for sale or lease, or sold or leased, until authorization is obtained.)
Expansion: In addition to a standard PC Card slot provided to support legacy devices, the LE1600 includes a new Secure Digital (SDIO) slot for connecting new peripherals or backing up data.
Video out: While VGA support remains to support legacy devices, the LE1600 is now equipped with advanced Digital Video Interface (DVI-D) support for access to the best quality images afforded by the latest projectors and flat panel displays.
Audio playback: More robust speakers enhance the quality and impact of multimedia sales presentations, training module delivery and other types of audio-dependent media usage such as watching movies or listening to music.
Q. What are the dimensions and weight of the LE1600?
A. Motion Computing’s thin and light “pure slate” Tablet PC features a tapered design that ranges from a slender 0.74” to 0.87” (18.7mm to 22mm). The tapered design includes a slightly raised area adjacent to the slim cylindrically-shaped Standard Battery to provide a comfortable gripping rim for holding and carrying the Tablet PC.
The Motion design team carefully planned the overall Tablet PC design and location of components to place the system’s center of gravity in the center of the product, resulting in an extremely well-balanced design. By ensuring that each edge of the product is weighted in proportion to the others, Motion’s design intent is to reduce the risk of tipping to the side while being used. To enhance mobility further, the base configuration of the LE1600 with the Standard Battery weighs only 3.13 pounds. The addition of Motion’s optional market-leading View AnywhereTM technology results in a system weight of only 3.24 pounds.
The optional super-slim and lightweight Extended Battery greatly increases mobility by delivering more than 7 hours of battery life while adding less than a pound of weight. The optional, innovative Convertible Keyboard adds only 1.6 pounds without burdening the user with the additional weight of an integrated keyboard all the time.
Q. What are the key underlying technologies designed into the LE1600?
A. The LE1600 Tablet PC incorporates the Intel® Pentium® M Processor 758 (2MB L2 cache, 1.50GHz, 400MHz FSB), 400MHz DDRII Memory, the Intel® 915GMS chipset, a 12.1” XGA wide view display (with up to 180° viewing angles), an optional View Anywhere® display, and a WACOM digitizer which enables natural pen input using Motion’s exclusive ergonomically-designed Digitizer Pen.
For users who may not require the latest processor performance delivered by Motion’s high-end configuration, Motion also offers a configuration with the Intel® Celeron® M Processor Ultra Low Voltage 373 (512KB L2 cache, 1GHz, 400MHz FSB).
For high-end graphics performance to meet even the most demanding needs, the LE1600 incorporates the Mobile Intel® 915GMS Express Chipset, which features the Intel® Graphics Media Accelerator 900, enabling up to 1.4X graphics performance improvement over the Intel® 855GME chipset.
Motion offers two hard drive capacities to meet two tiers of storage needs: a 60GB HDD or a 30GB HDD. The latest 1.8” hard-disk drive format not only contributes to the thinness and light weight of the LE1600, but also greatly increases reliability by reducing the risk of shock-induced failures – addressing an important durability requirement for highly mobile users.
Q. What processors are being used on the new LE1600 product line?
A. The LE1600 is available in two base configurations with choice of processors:
• Intel® Pentium® M Processor LV 758 (latest processor in Intel’s Mobile Pentium M LV range)
• Intel® Celeron® M Processor ULV 373 (latest processor in Intel’s Mobile Celeron ULV range)
Q. What chipset is used on the new LE1600 product line?
A. The LE1600’s chipset is the Mobile Intel® 915GMS Express Chipset.
Q. What are the main differences between the 915GMS Express Chipset used on the LE1600 and the 855GME Chipset used on the M1400 Tablet PC?
A. The 915GMS chipset offers a vast improvement in video performance (41% improvement in 3DMark score in one Intel benchmark analysis) and is equipped to support Microsoft’s Longhorn operating system when it launches in the future.
The 915GMS chipset was designed to support the new Sonoma architecture and a higher-performance memory interface, while the 855GME chipset was designed at the time that the previous-generation Dothan CPU architecture was introduced. The newer 915GMS chipset supports the new faster 400MHz DDRII memory available on the LE1600, while the older 855GME chipset supports the previous-generation 333MHz DDR memory.
The 915GMS chipset includes the Intel® GMA 900 Integrated Graphics controller with 128MB of video RAM, whereas the 855GME uses the Intel Direct AGP Integrated Graphics controller which includes only 64MB of video RAM.
Q. What is the difference between DDRI and DDRII memory?
A. DDRII is the latest memory architecture that delivers improved system performance, higher data bandwidths, lower latency and better power consumption for mobile devices.
Q. Which integrated graphics controller is used on the LE1600?
A. The LE1600 uses the Intel® GMA 900 graphics controller.
Q. What are the important security features on the LE1600?
A. The LE1600 offers an integrated Fingerprint Reader for secure user authentication, with the added benefit of global password management. Furthermore, the LE1600 offers a new security feature – a Trusted Platform Module (TPM) 1.1, which offers the following benefits:
• Actual hardware chip on tablet
• Used to authenticate device and strengthen existing security
• Hardware is tougher to infiltrate then software
• Adds personal secure drive
• Strengthens applications by protecting digital certificates
In addition, the system offers enhanced BIOS-level security with pre-boot authentication, a universal lock slot for physical asset protection, and a Motion Security Center software panel that grants quick access to the Motion OmniPass software for configuring the Fingerprint Reader and to the Infineon software for configuring the TPM.
Q. What is the difference between DVI-D and DVI-I?
A. DVI-D is digital only. DVI-I has additional pins to support analog video, and can support a VGA connection with the use of an adapter. The LE1600 uses DVI-D rather than DVI-I, since the LE1600 includes a dedicated VGA port.
Q. Why did Motion add an IrDA port to the LE1600?
A. Since Bluetooth and IrDA are the preferred means for synchronizing one’s Tablet PC with other devices, or for connecting to peripherals such as printers, Motion now offers both connectivity options on the LE1600.
Q. The Fingerprint Reader now has a scrolling capability – what does that mean?
A. While the 4-way directional control button on the exterior of the system continues to allow users to move the cursor up, down, left and right, the new scrolling capability of the Fingerprint Reader allows users to run the pad of their finger over the Fingerprint Reader either horizontally or vertically to accomplish scrolling when a scrollbar is present in a window. The Fingerprint Reader automatically switches to scroll mode when a scrollbar is present and when the system is not engaged in an authentication task.
Q. What is the data transfer rate on the IrDA port?
A. Up to 4MBps.
Q. What is the data transfer rate on the SDIO slot?
A. Up to 10MBps.
Q. Why does Motion no longer offer a 1394 Firewire port?
The USB 2.0 ports on the LE1600 offer similar bandwidth to 1394 Firewire, and Motion’s external DVD/CD-RW drive operates over USB 2.0 so Firewire is no longer a required port for high-bandwidth connections to peripherals.
Hard-Disk Drives (HDD)
Q. What is the hard-disk drive offering on the LE1600?
A. Motion offers two hard drive capacities to meet two tiers of storage needs: A 60GB HDD for storage-hungry users or a 30GB HDD for users with less storage-intensive requirements. The latest 1.8” hard-disk drive format not only contributes to the light weight and smaller size of the LE1600, but also uses less power and greatly increases reliability by reducing the risk of shock-induced failures – addressing an important durability requirement for highly mobile users.
Q. How does the LE1600’s 1.8” hard-disk drive compare to the earlier-generation 2.5” drives?
A. In addition to lower power consumption and weight, the most significant benefit of 1.8” drives to mobile users is the improved shock resistance, both during operation and non-operational transport. The 1.8” 30GB HDD delivers all storage gigabytes on a single disk platter, which rotates at 4200rpm, resulting in lower energy consumption in addition to quiet operation. (Note: The 60GB HDD is dual-platter.) To ensure high performance during data-intensive read and write cycles, the built-in controller also includes a 2MB data cache.
Q. Which manufacturer supplies the product hard drives to Motion?
A. Hitachi and Toshiba are Motion’s suppliers of choice for the LE1600’s HDDs.
Battery Offering
Q. What is the battery life on the new LE1600 Tablet PC?
A. The battery life with the Extended Battery plus the Standard Battery is more than 7 hours, depending on configuration and usage. The battery life with the Standard Battery is over 3 hours.
Q. Where does the Extended Battery attach on the LE1600 Tablet PC?
A. The Extended Battery attaches flat against the back of the Tablet PC. Simply slide open the centrally-located door on the back of the Tablet PC, fit the small four tabs at the bottom of the battery into the slots at the lower rear side of the Tablet PC, then flatten the battery against the back of the system.
Q. Is the Extended Battery a “Motion exclusive” product?
A. Yes, the Extended Battery was designed specifically for the LE1600 and is exclusively available from Motion Computing.
Q. How long does it take to charge the Standard Battery?
A. The Standard Battery charges to 90% capacity in less than an hour and a half (approximately 86 minutes). It takes approximately 12 minutes more to get to 95% capacity. The remaining charge can be obtained by charging the unit for a further length of time, for example, overnight.
Q. How long does it take to charge the Extended Battery?
A. The Extended Battery charges to 90% capacity in approximately 1 hour and 40 minutes. It takes approximately 10 minutes more to get to 95% capacity.
Q. How long does it take to charge both the Standard Battery and the Extended Battery when they are both attached to the LE1600 at the same time?
A. It takes about 3 hours to charge both the Standard Battery and the Extended Battery charges to 90% capacity. With an additional 21 minutes of charging, both batteries should reach 95% capacity.
Q. What is the charging order of the batteries?
A. The Standard Battery first charges to 95%, then the Extended Battery charges to 95%. The system then alternates between charging both batteries until a full charge is achieved.
Q. What is the discharging order of the batteries?
A. The Standard Battery discharges to 35% then the Extended Battery is discharged to 3%. Power usage then transfers back to the Standard Battery until it reaches the discharge limit designated by the operating system. At that point, the system will go into Hibernation mode.
Q. Are the batteries warm-swappable or hot-swappable?
A. When both batteries are attached and have at least a minimal charge remaining, both batteries are completely hot-swappable. When using just the Standard Battery, or when just the Extended Battery is attached, either stand-alone battery is warm-swappable, meaning that either battery can be swapped quickly after going into Standby or Hibernation power management mode.
Q. How much does the system weigh with both the Standard Battery and Extended Battery attached?
A. The new thin, ultra-mobile LE1600 Tablet PC weighs about 3.1 lbs. The new, super-slim Extended Battery adds a mere .95 lbs. (431g) to deliver more than 7 hours (when combined with the Standard Battery) in an innovative design that maintains the weight distribution and overall dimensional proportions of Motion's pure slate Tablet PC. When the Extended Battery is attached to the system to deliver outstanding battery life, the total solution’s weight is approximately 4.1 lbs.
Q. Why is it recommended that a user purchase an optional Extended Battery versus using only the Standard Battery?
A. The Standard Battery provides 3+ hours of charge before requiring AC power to re-charge, sufficient for typical mobile usage scenarios when access to power between meetings and off-site visits is readily available via a charging station, auto/air adapter, or AC adapter. When the Extended Battery is installed along with the Standard Battery, the user can have about 7 or more hours of total usage time without the need to recharge as frequently. Since most users buy Tablet PCs for mobile use, extending the usage time of their tablet maximizes productivity and thus the return on their investment.
Q. Is there any downside to purchasing only an additional Standard Battery versus an Extended Battery?
A. Both additional battery options improve productivity. On one hand, the Extended Battery more than doubles the total battery capacity while out in the field and its innovative battery logistics including its thin, flat design and hot-swappability make it ideal for maximizing up time. Carrying a second Standard Battery, while also a convenient way to increase effective battery life, requires the user to place the tablet in standby before swapping the batteries. The Extended Battery can be installed on the tablet in conjunction with the Standard Battery, eliminating the need to carry a second battery in your carrying case. When the Extended Battery is exhausted, users can quickly and easily shed this item to reduce weight on the spot.
Q. Does the Extended Battery work with the M1200, M1300, or M1400 Tablet PCs?
A. No. The LE1600 and M-Series have different types of batteries.
Keyboard Offering
Q. What keyboards are offered to support the LE1600 Tablet PC?
A. Motion offers 3 keyboard choices: 1) An innovative Convertible Keyboard that attaches to the front or the back of the Tablet PC that also serves as a mini-dock with charging capability, a USB port and a Motion Accessory Port; 2) a Wireless Mobile Keyboard offering Bluetooth connectivity; and 3) a compact USB keyboard.
Q. Why does Motion Computing offer three keyboards?
A. The Convertible Keyboard is highly optimized to deliver the ultimate in mobility and convenience. It adds minimal travel weight and provides a mechanism to hold the tablet in a horizontal position for keyboarding. Furthermore, the Convertible Keyboard can serve as a mini-docking solution with charging capability, and expansion via a USB port and a separate Motion Accessory Port.
The Bluetooth-equipped Wireless Mobile Keyboard, while small enough to travel with, is best suited as a companion to the FlexDock or the Field Case – as it does not provide a built-in stand to hold the tablet upright for keyboarding.
The USB Mobile Keyboard provides a low cost, compact solution designed primarily as a companion to the Motion FlexDock.
Q: What is the Motion Accessory Port and what can I use it for?
A: The Motion Accessory Port is a special, powered USB port. While all USB ports provide power, the USB specification for power does not deliver enough power for more power-hungry devices such as large hard disk drives and DVD optical drives. The Motion Accessory Port combines USB 2.0 connectivity with the additional power required to power accessory devices.
Today, the Motion Accessory Port, combined with the Motion Accessory Cable, can be used to power the Motion USB DVD/CD-RW optical drive. With this configuration, external AC power is not required for USB DVD/CD-RW optical drive for use on airplanes or other environments that do not have access to AC power.
Q. Does the Convertible Keyboard ship in the Tablet PC’s system box or separately?
A. The Convertible Keyboard ships separately when ordered with a new system unit.
Q. What languages are supported by the Convertible Keyboard?
A. At launch in May 2005, the Convertible Keyboard will be available in 4 language versions: US English, UK English, German and French.
Q. Does the LE1600 Convertible Keyboard work with the M1200, M1300, or M1400?
A. No, because it was specially designed to fit the LE1600 Tablet PC. Due the mechanical interface between the keyboard and the Tablet PC, the Convertible Keyboard cannot be used with the Motion M-Series tablets.
Q. Why did Motion choose the pointing stick versus a touch pad for the mouse pointer on the Convertible Keyboard?
A. The choice of pointing device is a highly subjective one. Implementing a touchpad or trackball required growing the keyboard significantly in size – which did not support the mobile design goals of this product. Second, touch pads usually require the user to move their hands from the keys when typing a document. While this works well for web browsing, it can be considered a disadvantage for authoring or typing a document. Because the pen interface already provides an ideal pointing device for web browsing, Motion was able to optimize the keyboard pointing device to better support traditional typing tasks.
Q. How has durability been designed into the Convertible Keyboard?
A. The Convertible Keyboard has undergone considerable life-cycle testing. The support stabber is tested to 5,000 cycles and the primary letter keys are tested to a minimum of 10 million uses. All special keys (such as Tab, ESC, Insert, etc...) and mouse buttons are tested to 3 million uses. Additionally, the mounting post support mechanisms are tested to a minimum of 5,000 open/close cycles.
Q. How has the durability of the connection to the keyboard improved with the LE1600 Convertible Keyboard?
A. Because the new Convertible Keyboard was designed in conjunction with the new LE1600 Tablet PC, the Motion design team has been able to optimize the connectivity and durability of the design. The new design also replaces the USB cable assembly in favor of a connector fixed directly to the folding support arm. This reduces the concern about loose connections.
Software
Q. What applications are included in the Motion Base Software offering?
A. The following standard software is included with the LE1600:
• Motion Dashboard control panel
• Motion Security Center
• Motion/Softex OmniPass™ Security software
• Infineon Security Platform Tools
• Toshiba Bluetooth Software
• Adobe® Acrobat® Reader
• Windows Journal
• Sticky Notes
• Pen/button-based setup utility
Q. What applications are included in the Motion Pak software offering and what is the price of the upgrade?
A. The Motion Pak software upgrade is priced at only $34.99, and includes the Motion Base Software plus:
• Virtual Drive 9.0 (new version)
• Colligo Personal Edition 3.3
• Microsoft Reader 2.5
• Microsoft OneNote 2003 SP1
• Microsoft Streets & Trips 2005
• Shorthand
• Alias SketchBook Pro 1.1
Q. What applications are included in the Office Pak software offering and what is the price of the upgrade?
A. The Office Pak software upgrade is priced at $319.99, and includes the Motion Base Software plus the Motion Pak software, plus the Microsoft Office 2003 Small Business Edition, which includes:
• Word 2003
• Excel 2003
• PowerPoint 2003
• Outlook 2003
• Publisher 2003
• Business Contact Manager (with Service Pack 1)
Q. How do you download the handwriting recognition pack to be able to enter text in other languages like Spanish or French or to get an on-screen keyboard in another language?
A. Visit this website for downloads and instructions: http://support.microsoft.com/default.aspx?scid=kb;en-us;828729
The LS800 Tablet PC and Core Peripherals
Table of Contents
Core Technologies, Features and Form Factor 3
Q. How does the LS800 Tablet PC compare to the LE1600 Tablet PC? 3
Q. Is the LS800 the right product for me? 3
Q. What are the key underlying technologies designed into the LS800? 3
Q. What processors are being used on the new LS800 product? 3
Q. What chipset is used on the new LS800 product line? 4
Q. What are the main differences between the 915GMS Express Chipset used on the L-Series Tablets PCs and the 855GME Chipset used on the M1400 Tablet PC? 4
Q. What is the difference between DDRI and DDRII memory? 4
Q. Why does the LS800 have a maximum RAM capacity of 512 MB? 4
Q. Which integrated graphics controller is used on the LS800? 4
Q. What are the important security features on the LS800? 4
Q. Why did Motion add an IrDA port to the L-Series Tablet PCs? 5
Q. Why did Motion not include a fan on the LS800 include a fan, but did include a fan on the LE1600? 5
Hard-Disk Drives (HDD) 6
Q. What is the hard-disk drive offering on the LS800? 6
Q. How does the LS800’s 1.8” hard-disk drive compare to the earlier-generation 2.5” drives? 6
Q. Which manufacturer supplies the product hard drives to Motion? 6
Q. Why does the LS800 have a maximum 60GB, 4200 RPM hard-drive? 6
Battery Offering 7
Q. What is the battery life on the new LS800 Tablet PC? 7
Q. How long does it take to charge the Standard Battery? 7
Q. Is the battery warm-swappable or hot-swappable? 7
Q. Does the LS800 Battery work with the M1200, M1300, M1400 or LE1600 Tablet PCs? 7
Q. What is the difference between hot-swappable and warm-swappable batteries? 7
Keyboard Offering 8
Q. What keyboards are offered to support the LS800 Tablet PC? 8
Q: What is the Motion Accessory Port and what can I use it for? 8
Software 8
Q. What applications are included in the Motion Base Software offering? 8
Q. What applications are included in the Motion Pak software offering and what is the price of the upgrade? 8
Q. What applications are included in the Office Pak software offering and what is the price of the upgrade? 9
Q. Can I install other language recognizers or keyboards, like Spanish or French, in the Tablet Input Panel (TIP)? 9
Core Technologies, Features and Form Factor
Q. How does the LS800 Tablet PC compare to the LE1600 Tablet PC?
A. The LS800 is an ultra-portable slate that is even smaller and more compact than the award winning LE1600. The LS800 is targeted at users who need to frequently transition between using a tablet and performing other types of manual tasks.
Q. Is the LS800 the right product for me?
A. The LS800 was designed for users who place a premium on mobility, but still require the power of a Windows XP operating system and a full range of wireless connectivity options. The compact size and minimal weight combined with the inherent mobility of the Microsoft Windows XP Tablet PC Edition 2005 operating system’s user interface features, makes the LS800 the most portable tablet PC product available. Whether stowed in a purse, a lab-coat pocket, a briefcase, or a specialized bump-case, the LS800 leaves the user un-encumbered until the instant it is needed for a mission critical task. Busy, mobile people from any profession ranging from doctors to electricians will become more productive with the LS800.
Q. What are the dimensions and weight of the LS800?
A. Motion Computing’s ultra-portable “pure slate” Tablet PC features the most compact tablet PC design available. Overall dimensions are 8.94" x 6.69" x 0.87" (227mm x 170mm x 22mm) and total system weight is just 2.21 lbs. (1Kg).
Q. Can the LS800 serve as my only computer?
Yes! With an Intel 1.2GHz Pentium M processor and the latest Intel Centrino technology, the LS800 is as powerful as many desktop systems currently in service. Configured with the 512MB option, a 60GB hard-drive the LS800 has plenty of headroom for your future personal computing needs. The optional MobileDock makes it easy to connect instantly to a large external monitor, a full size keyboard, external DVD drives and other peripherals. Transitioning from desktop mode to ultra-mobile mode has never been easier.
Q. What are the key underlying technologies designed into the LS800?
A. The LS800 Tablet PC incorporates the Intel® Pentium® M Processor 753 (2MB L2 cache, 1.20GHz, 400MHz FSB), 400MHz DDRII Memory, the Intel® 915GMS chipset, a 8.4” SVGA display (with up to 120° viewing angles), and a WACOM digitizer which enables natural pen input using Motion’s exclusive ergonomically-designed Digitizer Pen.
For high-end graphics performance to meet even the most demanding needs, the LS800 incorporates the Intel 915GMS Extreme Graphics controller with 128MB video memory that uses Intel Dynamic Video Memory Technology.
Motion offers three hard drive capacities: a 60GB HDD, a 30GB HDD, or a 20GB HDD. The latest 1.8” hard-disk drive format not only contributes to the thinness and light weight of the LS800, but also greatly increases reliability by reducing the risk of shock-induced failures – addressing an important durability requirement for highly mobile users.
Q. What processors are being used on the new LS800 product?
A. The LS800 is equipped with the Intel® Pentium® M Processor ULV 753 (latest processor in Intel’s Mobile Pentium M ULV range)
Q. What chipset is used on the new LS800 product line?
A. The LS800’s chipset is the Mobile Intel® 915GMS Express Chipset.
Q. What are the main differences between the 915GMS Express Chipset used on the L-Series Tablets PCs and the 855GME Chipset used on the M1400 Tablet PC?
A. The 915GMS chipset offers a vast improvement in video performance (41% improvement in 3DMark score in one Intel benchmark analysis).
The 915GMS chipset was designed to support the new Sonoma architecture and a higher-performance memory interface, while the 855GME chipset was designed at the time that the previous-generation Dothan CPU architecture was introduced. The newer 915GMS chipset supports the new faster 400MHz DDRII memory available on the LS800, while the older 855GME chipset supports the previous-generation 333MHz DDR memory.
The 915GMS chipset includes the Intel® GMA 900 Integrated Graphics controller with 128MB of video RAM, whereas the 855GME uses the Intel Direct AGP Integrated Graphics controller which includes only 64MB of video RAM.
Q. What is the difference between DDRI and DDRII memory?
A. DDRII is the latest memory architecture that delivers improved system performance, higher data bandwidths, lower latency and better power consumption for mobile devices.
Q. Why does the LS800 have a maximum RAM capacity of 512 MB?
Our market data shows that only a small percentage of customers upgrade beyond 512MB of RAM, and highly mobile customers tend to need even less RAM than average because of the nature of the application being used. We will carefully monitor market demand to see if higher memory configurations are warranted.
Q. Which integrated graphics controller is used on the LS800?
A. The LS800 uses the Intel® GMA 900 graphics controller.
Q. What are the important security features on the LS800?
A. The LS800 offers an integrated Fingerprint Reader for secure user authentication, with the added benefit of global password management. Furthermore, the LS800 offers a Trusted Platform Module (TPM) 1.1, which provides the following benefits:
• Actual hardware chip on tablet
• Used to authenticate device and strengthen existing security
• Hardware is tougher to infiltrate then software
• Adds personal secure drive
• Strengthens applications by protecting digital certificates
In addition, the system offers enhanced BIOS-level security with pre-boot authentication, a universal lock slot for physical asset protection, and a Motion Security Center software panel that grants quick access to the Motion OmniPass software for configuring the Fingerprint Reader, the Infineon software for configuring the TPM, and the Windows Security Center for configuring the embedded firewall and other operating system security features.
Q. Why did Motion add an IrDA port to the L-Series Tablet PCs?
A. Since Bluetooth and IrDA are the preferred means for synchronizing one’s Tablet PC with other devices, or for connecting to peripherals such as printers, Motion now offers both connectivity options on the L-Series products.
Q. The Fingerprint Reader now has a scrolling capability – what does that mean?
A. While the 4-way directional control button on the exterior of the system continues to allow users to move the cursor up, down, left and right, the new scrolling capability of the Fingerprint Reader allows users to run the pad of their finger over the Fingerprint Reader either horizontally or vertically to accomplish vertical scrolling when a scrollbar is present in a window. The Fingerprint Reader automatically switches to scroll mode when a scrollbar is present and when the system is not engaged in an authentication task.
Q. What is the data transfer rate on the IrDA port?
A. Up to 4MBps.
Q. What is the data transfer rate on the SD slot?
A. Up to 10MBps.
Q. Why did Motion not include a fan on the LS800 include a fan, but did include a fan on the LE1600?
A. The LS800 does not have a fan because maintaining a small size and weight were of paramount importance in the product design. The LS800 uses a ULV (Ultra Low Voltage) Pentium M to get outstanding performance within the thermal limitations of a very small product. The LE1600 does have a fan which enables the use of a LV (Low Voltage) Pentium M which does provide a performance boost over the LS800.
Q. Why does Motion no longer offer a 1394 Firewire port?
The USB 2.0 ports on the L-Series products offer similar bandwidth to 1394 Firewire, and Motion’s external DVD/CD-RW drive operates over USB 2.0 so Firewire is no longer a required port for high-bandwidth connections to peripherals.
Hard-Disk Drives (HDD)
Q. What is the hard-disk drive offering on the LS800?
A. Motion offers two hard drive capacities to meet three tiers of storage needs: A 60GB HDD for storage-hungry users and a 30GB HDD or a 20GB HDD for users with less storage-intensive requirements. The latest 1.8” hard-disk drive format not only contributes to the light weight and smaller size of the LS800, but also uses less power and greatly increases reliability by reducing the risk of shock-induced failures – addressing an important durability requirement for highly mobile users.
Q. How does the LS800’s 1.8” hard-disk drive compare to the earlier-generation 2.5” drives?
A. In addition to lower power consumption and weight, the most significant benefit of 1.8” drives to mobile users is the improved shock resistance, both during operation and non-operational transport. The 1.8” 30GB and 20GB HDDs deliver all storage gigabytes on a single disk platter, which rotates at 4200rpm, resulting in lower energy consumption in addition to quiet operation. (Note: The 60GB HDD is dual-platter.) To ensure high performance during data-intensive read and write cycles, the built-in controller also includes a 2MB data cache. With mobility being the overriding requirement for a tablet PC, the increased reliability of the 1.8” hard drive is essential.
Q. Which manufacturer supplies the product hard drives to Motion?
A. Hitachi and Toshiba are Motion’s suppliers of choice for the LS800’s HDDs.
Q. Why does the LS800 have a maximum 60GB, 4200 RPM hard-drive?
Durability and size! The 1.8” hard drive selected for the LS800 has double the shock resistance of a 2.5” hard drive, and enabled the LS800 to be considerably smaller than if a 2.5” drive were selected. For highly mobile users, durability is of paramount importance. Larger capacity 1.8” hard drives (80+GB) are expected to be available in the first half of 2006.
MobileDock
Q: I only use my tablet on the road and rarely work in my office. Why would I purchase Mobile Dock?
A: Mobile Dock is portable so you can take it with you. Coupled with the Think Outside Stowaway keyboard and mouse, you can take advantage of desktop usage on the road.
Q: Does the Mobile Dock come with an AC adapter?
A: No but the AC Adapter that shipped with the tablet can power the MobileDock or you can purchase a bundle that includes the AC Adapter.
Q: What’s included when I purchase a MobileDock?
A: Docking Cradle, Travel Stand, Dock Base, and VGA L-Adapter.
Q: Does the dock replicate all ports on the tablet?
A: Yes, however, the SD slot on the LS800 is not replicated. In addition, an incremental Accessory Port is provided on the MobileDock but not on the tablet.
Q: Given that the default resolution for the LS800 is 800 x 600, will I still be able to take advantage of the higher resolutions available on my external monitor?
A: Yes. To take advantage of the higher resolutions in external monitors, use the LS800 Tablet PC’s Extended Desktop capabilities. This can be done through the Motion Dashboard or through the pre-configured graphics schemes. In the Motion Dashboard, choose the “Extend Desktop” option on the Display panel. In Windows, right click on the Windows Desktop, highlight “Select Scheme” and choose the one you want. You can also build your own custom schemes.
Q: Can I use Mobile Dock on my VESA compatible arm or wall mount?
A: Yes. The Dock Base has mounting holes which support mounting to VESA compatible devices.
Q: I prefer using pen and ink. Can the dock be configured to accommodate that?
A: Yes. The Dock Base can be used with the docking cradle as shown below to position the tablet for note taking. Note: the image can not be viewed through an external monitor in this mode.
Battery and Battery Charger Offering
Q. What is the battery life on the new LS800 Tablet PC?
A. The battery life with the Standard Battery is up to 3 hours.
Q. How long does it take to charge the Standard Battery?
A. The Standard Battery charges to 90% capacity in two and a half hours or less. It takes approximately 12 minutes more to get to 95% capacity. The remaining charge can be obtained by charging the unit for a further length of time, for example, overnight.
Q. Is the battery warm-swappable or hot-swappable?
A. The LS800 battery is not hot-swappable but it is warm-swappable. Simply put the system into standby mode, change the battery, and resume operation. Total time to change the battery is around 30 seconds.
Q. Does the LS800 Battery work with the M1200, M1300, M1400 or LE1600 Tablet PCs?
A. No. The LS800 has a unique battery. It can use the same battery charger as the LE1600, however.
Q. What is the difference between hot-swappable and warm-swappable batteries?
A. For a customer to have the ability to hot swap batteries, they must have a secondary power source attached to the tablet outside of the battery the customer is removing. This could be in the form of a standard AC power plug or a second battery installed in the system along with the standard battery. Of the key tablet companies, only Motion supports the latter.
Warm swapping is possible when the battery can be removed without a secondary power source available; however, it requires that the system be placed in a standby or sleep mode. Most tablet companies support warm swapping.
Q: Why would I purchase a Battery Charger?
A: The Battery Charger allows you to charge two batteries simultaneously, independent of the tablet. It also allows you to charge both your LS800 and LE1600 batteries for users that may have both.
Q: How does the new Battery Charger differ from the M1400 Battery Charger?
A: The Battery Charger for the L-Series was redesigned to accommodate not only the new, higher capacity Extended Battery and Standard Battery for the LE-series but also the Standard Battery for the LS-Series. The previous version only supported one type of battery. In addition, the newest Battery Charger charges both Lithium Ion (Standard Battery) and Lithium-polymer (Extended Battery) batteries.
Keyboard Offering
Q. What keyboards are offered to support the LS800 Tablet PC?
A. Motion offers 3 keyboard choices: 1) A foldable, highly compact Bluetooth keyboard; 2) a Wireless Mobile Keyboard with Bluetooth connectivity; and 3) a compact USB keyboard.
Any third party USB or Bluetooth keyboard should work with the LS800 provided it adheres to the appropriate industry standards.
Q. Why does Motion Computing offer three keyboards?
A. The Foldable Bluetooth Keyboard is a highly portable keyboard that works very well in conjunction with the Bump Case or the MobileDock.
The Bluetooth-equipped Wireless Mobile Keyboard, while small enough to travel with, is best suited as a companion to the MobileDock for a wireless clutter-free desktop configuration.
The USB Mobile Keyboard provides a low cost, compact solution designed primarily as a companion to the Motion MobileDock when used in desktop mode.
Q: What is the Motion Accessory Port and what can I use it for?
A: The Motion Accessory Port is a special, powered USB port. While all USB ports provide power, the USB specification for power does not deliver enough power for more power hungry devices such as large hard disk drives and DVD optical drives. The Motion Accessory Port combines USB 2.0 connectivity with the additional power required to power accessory devices.
Today, the Motion Accessory Port, combined with the Motion Accessory Cable can be used to power the Motion USB DVD/CD-RW optical drive. With this configuration, external AC power is not required for USB DVD/CD-RW optical drive for use on airplanes or other environments that do not have access to AC power.
You can use the Motion Accessory Cable with the MobileDock but not with the tablet alone.
Software
Q. What applications are included in the Motion Base Software offering?
A. The following standard software is included with the LS800:
• Motion Dashboard control panel
• Motion/Softex OmniPass™ Security software
• Infineon Security Platform Tools
• Toshiba Bluetooth Software
• Adobe® Acrobat® Reader
• Windows Journal
• Sticky Notes
• Pen/button-based setup utility
Q. What applications are included in the Motion Pak software offering and what is the price of the upgrade?
A. The Motion Pak software upgrade is priced at only $34.99, and includes the Motion Base Software plus:
• Alias SketchBook Pro 1.1
• FarStone VirtualDrive 9.0 (new version)
• Microsoft OneNote 2003
• Microsoft Reader 2.5
• Microsoft Streets & Trips 2005
• Sunbelt Software CounterSpy
• TCB Networks Shorthand
Q. What applications are included in the Office Pak software offering and what is the price of the upgrade?
A. The Office Pak software upgrade is priced at $319.99, and includes the Motion Base Software plus the Motion Pak software, plus the Microsoft Office 2003 Small Business Edition, which includes:
• Word 2003
• Excel 2003
• PowerPoint 2003
• Outlook 2003
• Publisher 2003
• Business Contact Manager (with Service Pack 1)
Q. Can I install other language recognizers or keyboards, like Spanish or French, in the Tablet Input Panel (TIP)?
A. Visit this website for downloads and instructions: http://support.microsoft.com/default.aspx?scid=kb;en-us;828729